Return & Exchange Policy

Unfortunately, we do not currently offer refunds for digital products such as presets.

For all physical orders, such as clothes and accessories, please see below:

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Any claims for misprinted/damaged/defective items must be submitted within 3 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 3 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

You MUST contact us before returning any product. We do not refund orders for buyer’s remorse.