FAQ

Frequently asked questions

How do I report a problem with my order?


You can report problems with an order by contacting us as soon as you have any concerns.




What's the difference between classic and an exclusive membership?


Free memberships can be created simply by joining the community forum or by making a purchase from our online store. A membership and/or the access to the public areas of our community forum are 100% free to get. Exclusive membership are a paid subscription that gives you access to exclusive perks, discounts, early access, direct communication, access to private areas of the forum and more. This membership requires a monthly payment to get and help support this website, the François Fourmy YouTube channel and the production of more high quality content. A list of all the perks can be found here or on this thread.